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Terms of Use

Last updated: January 15, 2026

By this particular software license agreement, KROOA INC, a legal entity under private law, registered under File Number 806342945, EIN 41-3098388, headquartered at 5900 Balcones Drive STE 100, Austin, TX 78731, USA, hereinafter referred to as "PROVIDER", and the user who accepts these terms, hereinafter referred to as "CLIENT", agree to the following:

Company Information

Company Name: Krooa Inc

File Number: 806342945

EIN: 41-3098388

Address: 5900 Balcones Drive STE 100, Austin, TX 78731

State of Formation: Texas, USA

1. Preliminary Considerations

By opting for one of the offered accounts, the CLIENT automatically grants irrevocable acceptance to the content of this instrument, and their legal representatives, agents, and employees will agree to and respect the conditions stipulated herein. Acceptance of this contract manifests the unequivocal will of the Parties in the contract entered into electronically and in the agreement of its necessary conditions for the use of the service, with disagreement or violation resulting in the termination of the account. The PROVIDER reserves the right to revise these conditions at any time, with 30 (thirty) days prior notice to promote contractual changes and updates.

2. Definitions

  • "CLIENT" is the individual or legal entity that contracts the Service.
  • "PROVIDER" is the individual or legal entity that provides the Service.
  • "SUPPORT CENTER" is the technical support service made available to the CLIENT.
  • "SOFTWARE" is the provision by the PROVIDER of a set of online tools and services intended for the CLIENT.
  • "WEBSITE" or "INSTANCE" is the page or sequence of pages of the software developed by the PROVIDER.

3. Purpose and Use

By this contract, the PROVIDER undertakes to provide the CLIENT with a non-exclusive LICENSE to use the KROOA system described in this document, also including maintenance and technical support thereof. The KROOA online program is licensed in its current state at the time of licensing, and is restricted to the functionalities available at the time of online acceptance of this Contract. The CLIENT is prohibited from making any modifications to the platform, even for the purpose of incorporating plugins, improvements, upgrades, or updates.

3.1. User Access

The CLIENT may grant access to the platform environment to other users, using the same login, provided they are their agents, with simultaneous access and assignment of access data being prohibited.

3.2. Data Use

All data and information collected and/or used with direct or indirect assistance from the platform, as well as all content generated from the use of the platform, may be used in business activities, and may not be distributed or resold to third parties.

3.3. Responsibility

The CLIENT is solely and exclusively responsible for the administration, creation, and maintenance of their research and full use of the tool.

4. Plans, Pricing, and Duration

The PROVIDER offers various Plans, in Monthly, Semi-Annual, and Annual modalities, whose specifics and information are described on the main page of the WEBSITE. The service will be provided upon payment via Credit Card or other accepted payment methods, with the possibility of penalty-free cancellation within a maximum of 7 (seven) calendar days from contracting. The PROVIDER reserves the right to modify, suspend, or discontinue any portion of the SYSTEM at any time, after 15 (fifteen) calendar days of default by the CLIENT.

5. Service Billing

The CLIENT must pay the PROVIDER the value of the licensing plan, according to the monthly billing of the reference month. The due date will be imperatively from the 8th (eighth) calendar day of system use. Payment will preferably be made by Credit Card or other accepted methods. Upon verification of default on agreed payment, the PROVIDER will notify the CLIENT to regularize the pending amount.

6. Provider Obligations

  • Make the SOFTWARE available, making best efforts to ensure and develop its quality.
  • Communicate to the CLIENT by email or notice posted on the Portal the interruption of service provision due to preventive and/or corrective maintenance.
  • Maintain CUSTOMER SERVICE / SUPPORT CENTER during business hours, Monday through Friday.
  • Provide maintenance that the PROVIDER deems necessary.
  • Provide technical support essential for the use of the SOFTWARE.

7. Client Obligations

  • Make payment due to the PROVIDER for the execution of services, within the terms and conditions established in this contract.
  • Be responsible for the use and safekeeping of login and password for accessing the SOFTWARE.
  • Use the SOFTWARE made available only for the purposes established in this instrument.
  • Promote all means within reach to facilitate the execution of the service.
  • Ensure that only technicians from the PROVIDER or any partner indicated by them perform the support services provided for in this Contract.

8. Data Confidentiality and Secrecy

Applicable data protection laws in the USA will be complied with, in all their terms, by the PROVIDER, who is obligated to process CLIENT and customer data according to necessity or obligation. The Parties, their agents, representatives, and employees are obligated to maintain complete and absolute secrecy about each other's data for the purposes of this contract. The duty of confidentiality provided in this clause will remain intact during the term of this contract and even after termination of the contract, for an additional period of 5 (five) years.

9. Interruptions, Warranties, and Liabilities

The use of the SOFTWARE may be interrupted, without any right to indemnification or compensation to the CLIENT, eventually for technical maintenance, force majeure events, actions by third parties that prevent continuous service provision, lack of power supply, interruption of telecommunications services, or compliance with court orders. The PROVIDER expressly disclaims any liability and indemnification for damages arising directly or indirectly from the use of the SOFTWARE.

10. Term and Termination

This contract will have a duration of 12 (twelve) months from the signing of this contract, with automatic renewal, for equal and successive periods, if neither Party manifests otherwise, up to 30 days before its expiration. The Parties may cancel the service at any time, respecting the conditions provided in this contractual instrument. After Contract Termination and Service Cancellation, all information, data, and files will be available for backup for a period of 180 (one hundred and eighty) days.

11. Registration and Use of Registration Data

By signing this contract, the CLIENT accepts all conditions and terms of this contract, and declares to have legal capacity for its execution. The CLIENT undertakes to immediately communicate to the PROVIDER any loss, theft, or unauthorized use of their login and/or password. The PROVIDER guarantees that it adopts the best levels of security in protecting said CLIENT registration data.

12. Intellectual Property

The Software is protected by copyright and intellectual property laws and treaties. Ownership of all copyright and intellectual property rights over the SOFTWARE belongs to the PROVIDER. The right to use the SOFTWARE is licensed to the CLIENT for the term expressed in this Contract, with no assignment of rights relating to its ownership under any circumstances. Any procedure involving reverse engineering, decompilation, disassembly, translation, adaptation, and/or modification of the Software is prohibited.

13. Other General Conditions

The Parties agree that the PROVIDER may, at its sole discretion, change any technical procedure relating to the contracted services without prior notice. The non-exercise by either Party of any right enshrined in this instrument shall not constitute novation, transaction, or waiver of such right. Complete non-existence of employment relationship between the CLIENT and the PROVIDER is agreed upon.

Contact

For questions related to these Terms of Use, please contact us:

Email: contact@krooa.com

Address: 5900 Balcones Drive STE 100, Austin, TX 78731

This document constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements.

Krooa

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